Frequently Asked Questions

On certain Android devices, you will need to switch the text to speech service engine to use the Google text to speech engine.

If using a Samsung Galaxy Device:

1. Open your device Settings.
2. Swipe to and then tap General management.
3. Tap Text-to-speech.
4. Choose the Google text to speech engine

For all non-Samsung Galaxy devices, or if the above instructions do not work, try:

1. Open your device Settings
2. Select Accessibility and then Text-to-speech output
3. Choose the Google text to speech engine

You may need to contact your device manufacturer if none of the above instructions work for you.

An internet connection is only necessary for the following:

• Purchasing and downloading our apps from the Apple App Store or Google Play Store
• Sending emails to appsupport@pecs.com via your Apple or Android device when using our apps

PECSTalk™ is available in English, Spanish, Brazilian Portuguese, French, German, Greek, Italian, Japanese, Korean, Mandarin Chinese, Polish, Portuguese, Romanian, and Russian.

Send us an email at appsupport@pecs.com for additional assistance.

You can view the full policy on our Privacy Policy page.

Yes, watch it here.

Read through our Getting Started Guide here.

Yes, a trial version of PECSTalk (PECSTalk Lite) with limited functionality is available for free download via the Google Play Store and the Apple App Store.

In order to determine if your learner is ready to transition to a Speech Generating Device, we recommend that you review the following flow chart and article developed to answer this question:

• Is your learner ready to transition from PECS to SGDs?
• PECS to SGD Guidelines & Recommendations

Each book within PECSTalk can support up to 30 tabbed pages. Each tabbed page can have 3 additional pages with up to 28 pictures on each page (30 x 3 x 28= 2,520 total images per book). If your learner’s vocabulary has exceeded 2,520 pictures, you will need to set up another book within the app to accommodate additional vocabulary.

PECSTalk supports 14 languages: English, Spanish, Brazilian Portuguese, French, German, Greek, Italian, Japanese, Korean, Polish, Portuguese, Romanian, Russian, and Simplified Chinese.

Yes, PECSTalk is available on Android and iOS devices. Please see the system requirements for both Operating Systems.

PECSTalk™ does not include multiple voice options. However, it is possible to adjust the speed and pitch of the speech synthesizer.  Below are instructions to follow in order to make adjustments to the speech synthesizer within the app:

1. Tap the lock icon in bottom left-hand corner to enter Communication Mode.
2. Tap selected profile (Drag or Drop; Drag; Tap or one of your custom profiles)
3. A Dialog box with multiple options will appear. Tap on Speech Synthesizer.
4. Another dialog box will appear.  Adjust the Speed and Pitch of the voice up or down.
5. Type text into the text box and tap Play to listen to the adjusted voice.
6. Once you have achieved the desired voice, tap the back arrow at the top of the dialog box.
7. Tap the Start Communication button to enter Communication Mode.

Yes, PECSTalk now offers local and cloud backup.

 App Backup

•  Tap the three dots located in the center of PECSTalk
• Select Backups
• Select Create Backup
• The app will create backup locally

Share a Backup with another person or device

• Tap the three dots located in the center of PECSTalk
• Select view backups and choose a backup
• Select Share
• You can share backup via email or cloud services such as Dropbox.

Restore a Backup

• Tap the three dots located in the enter of PECSTalk\
• Select  Import Backup
• Choose location where the backup file is located
• Tap on the file
• Backup files should be loaded on the app.

Yes, within PECSTalk universal “NO” symbols may be added on top of any image to show that the item is currently unavailable.

• Select gear icon on the lower right corner of the image
• Tap on ‘No’ Overlay and turn it on/off for the universal no image.

Yes, it is possible to import images from the web into the app. Follow these instructions:

1. Close the app and open Safari.
2. Search for the necessary image via Safari.
3. Once you locate the desired image, take a screen shot of the image using your device. The screen shot should now be accessible via your camera roll.
4. Open the app and import the image via the import from photo library feature.

Yes, it is possible to change the name of a book within the app at any time. To change the name of any book, follow these instructions:

1. Tap on the book icon with the squiggly lines around it at the top left of the screen where all the books are listed. This icon will turn yellow once tapped.
2. To change the name of the book, tap on the current name of the book. The rectangle that the text is in will turn yellow. You can now delete the name or input a new name.

Yes, it is easy to back up books created within the app and send to other devices, even across platforms. Books may be shared between multiple Android Devices and Apple iPads.

Books created within PECSTalk may be shared across multiple devices using the backup and restore feature. The app does not support real-time synching between multiple devices.

PECSTalk™ is now available on Android Smart Tablets and Apple iPads.

Android Requirements:
Any Android tablet running Android 12+ or greater, with at least 4 gigabytes of onboard RAM and 32 gigabytes of storage. In addition to a Qualcomm Snapdragon 695 CPU or equivalent. The Samsung series of tablets A8 or higher is recommended.

iPad Requirements:
Any iPad with at least 32 gigabytes of onboard storage, “8th generation” or newer with the A12 Bionic chip CPU or newer (“M” series of CPUs preferred)

The features for all 3 apps are outlined below: